Later this week, Dubai Airport Authorities are expected to introduce a new and stricter baggage rules to help improve service, reduce the risk of mishandling and enhance the performance of check-in and baggage operations at Dubai International Airport.
From March 8 2017 when new regulation kicks in, only accept bags with flat surface will be checked in at the airport. Round, lumpy, oversize bags and bound-together bags will be rejected and not be checked in. All airlines flying to DXB have been informed of the change in rule.
Stating reasons for the change in the baggage rule, the vice-president of terminal operations at Dubai International, Ali Angizeh said;
“Dubai International provides some of the most sophisticated baggage systems in the world. However, even the most technologically advanced systems can be disrupted by irregular shaped or oversized bags.
Bags that are round or do not have a flat surface of any kind are by far the largest source of baggage jams. These jams can shut down sections of our system, delay baggage delivery to the aircraft and inconvenience our customers.”
Passengers who do not comply with the new baggage requirements will be stopped at the counter and offered the option of repacking the right way for a fee.
Dubai International Airport’s handling system is one of the largest in the world with a surface area the equivalent of 75 football fields, some 15,000 trays and 21,000 motors. In January this year, DXB handled approximately 9.3 million bags and one bag spends an average of 29 minutes in the baggage system.